American Express Embraces Blockchain to Attract Gen-Z Users
American Express, the 174-year-old financial giant, is defying its legacy image by aggressively adopting digital innovations. The company reported a 39% year-over-year spending increase among Gen-Z users in Q2, far outpacing its 7% overall growth.
Key to this success is AmEx's blockchain-powered travel tool, AmEx Passport, which stores digital "stamps" on-chain. The firm has also integrated its popular Resy restaurant reservation app with back-end management systems, creating a seamless digital experience that resonates with younger demographics.